Table of Contents
How to Cancel Your Finland Tour Booking #
Step 1: Email Your Request
Send a cancellation request from your registered email to info@finlandtour.fi.
Send a cancellation request from your registered email to info@finlandtour.fi.
Step 2: Confirmation Review
Our team will verify your booking details and applicable cancellation terms.
Our team will verify your booking details and applicable cancellation terms.
Step 3: Refund Calculation
You will be informed of refundable or non-refundable components as per the policy.
You will be informed of refundable or non-refundable components as per the policy.
Step 4: Refund Processing
Refunds (if applicable) will be processed within 10–15 business days via your original payment method.
Refunds (if applicable) will be processed within 10–15 business days via your original payment method.
Step 5: Cancellation Confirmation
You will receive a final confirmation with a cancellation summary via email.
You will receive a final confirmation with a cancellation summary via email.
1. Initiate Cancellation Request #
- Send an official cancellation email to info@finlandtour.fi from your registered email address.
- Include your booking reference number, name, and reason for cancellation.
2. Acknowledgement by Executive #
- Your assigned executive will acknowledge the cancellation request and guide you through the next steps.
- You will be informed of the applicable cancellation policy and deductions.
3. Review Cancellation Terms #
- Review the cancellation terms in your invoice or booking documents, including:
- Refund eligibility
- Deduction details (hotel, activities, processing fees)
- Timelines for refund processing (if applicable)
4. Submit Bank Details (if refund is applicable) #
- If a refund is due, you’ll be asked to provide your bank/payment details securely via email.
- Refunds are generally processed within 14–21 business days based on the payment method.
5. Receive Cancellation Confirmation #
- Once processed, you’ll receive a cancellation confirmation email along with a breakdown of charges/refund.
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