1. Booking and Confirmation:

• All bookings for the 2 days Kirkenes Crab Safari tour from Ivalo/Inari/Saariselka must be made in advance.
• A confirmation email will be sent upon successful booking, including all necessary details and instructions.

2. Payment:

• Full payment is required at the time of booking to secure your spot on the tour.
• Accepted payment methods include credit card, debit card.

3. Cancellation and Refund Policy:

• Cancellations made more than 30 days prior to the tour start date will receive a 30% refund.
• Cancellations made between 15 and 30 days before the tour start date will receive No refund

4. Changes and Amendments:

• Any changes to your booking must be requested in writing and are subject to availability and approval.

5. Health and Safety:

• Participants must be in good health and physically able to participate in the activities included in the tour.
• It is the participant's responsibility to inform the tour operator of any medical conditions or dietary requirements at the time of booking.
• The tour operator reserves the right to refuse participation to anyone deemed unfit for the tour activities.

6. Liability:

• The tour operator is not responsible for any loss, damage, or injury sustained during the tour, except where such loss, damage, or injury is caused by the operator’s negligence.
• Participants are advised to have adequate travel insurance to cover personal injury, medical expenses, and loss of personal belongings.

7. Weather Conditions:

• The tour is subject to weather conditions. In the event of adverse weather, the tour operator reserves the right to cancel or modify the tour for safety reasons.
• If the tour is canceled due to weather conditions, participants will be offered an alternative date or a full refund.

8. Itinerary Changes:

• The tour operator reserves the right to alter the itinerary due to unforeseen circumstances, such as weather conditions or operational requirements.
• Any changes to the itinerary will be communicated to participants as soon as possible.

9. Personal Belongings:

• Participants are responsible for their personal belongings during the tour. The tour operator accepts no liability for loss or damage to personal items.

10. Conduct:

• Participants are expected to behave in a manner that is respectful to other guests, staff, and the environment.
• The tour operator reserves the right to remove any participant from the tour who is deemed to be disruptive or behaving inappropriately.